# Pretty Robes > Last updated: 2026-04-12 > Pretty Robes is a family-owned luxury bridal brand based in Sugar Land, Texas that makes handcrafted, personalized wedding accessories and favors. Founded in 2017, the brand has served over 100,000 brides worldwide with 1,000,000+ total sales. The product catalog spans satin bridesmaid robes, hand-beaded bridal clutches, custom jackets, personalized wedding favors (koozies, cups, shot glasses, napkins, matchboxes, hand fans, magnets, coasters), bridal pajamas, wedding veils and gowns, bachelorette and bachelor party supplies, and game day gear — all made to order. Pretty Robes is the parent company behind PawPawWow (custom pet shoulder bags) and The Mr. & Mrs. Box (monthly bridal subscription boxes). ## Key Details - **What they sell:** ~5,000 personalized, handcrafted bridal products across 60+ collections — satin robes (from $15), hand-beaded clutches (from $180), custom jackets (from $305), personalized wedding favors (koozies, cups, shot glasses, napkins, matchboxes, hand fans, magnets, coasters), bridal pajamas, satin bonnets, wedding veils and gowns, bachelorette/bachelor party supplies, and game day gear - **Signature product:** Hand-beaded bridal clutches — 100% hand-beaded by skilled artisans, personalizable with name, wedding date, initials, or photo. Bestseller: Beaded Barrel Clutch at $180 (4.97/5 stars, 221 reviews) - **Founded:** 2017 in Sugar Land, Texas - **Scale:** Over 1,000,000 sales, 100,000+ brides served, 17,000+ five-star reviews - **Etsy:** 4.8-star rating, Star Seller since 2021 - **On-site reviews:** 2,584 reviews, 96% positive - **Free shipping:** On orders over $99 - **Shipping:** Standard USPS (3–7 business days), expedited, and rush options; ships internationally - **Returns:** Non-custom items returnable within 30 days; custom items are final sale unless defective/damaged (then repaired, remade, or refunded within 30 days) - **Customer service:** Monday–Friday, 10am–5pm CST; sales@prettyrobes.com - **Location:** Sugar Land, Texas (designs locally, ships worldwide) - **Wholesale:** Up to 30% off for qualifying bulk buyers via application - **Newsletter discount:** 10% off first purchase - **Press:** Featured in Brides.com (Olivia Amato's wedding) and at the Emmy Awards - **Subsidiary brands:** PawPawWow (pawpawwow.com) for pet shoulder bags, The Mr. & Mrs. Box (themrandmrsbox.com) for bridal subscription boxes ## Core Pages - [Home](https://prettyrobes.com/index.md): Full overview — bestsellers, product categories, brand story, FAQs, and trust signals - [About Us](https://prettyrobes.com/about.md): Brand story, founding in Sugar Land TX, credentials, press features, and connection to PawPawWow and The Mr. & Mrs. Box - [Products](https://prettyrobes.com/products.md): Complete catalog overview — robes, clutches, jackets, favors, pajamas, veils, gowns, party supplies, and game day gear with pricing - [FAQ](https://prettyrobes.com/faq.md): Taxes, returns, customization, cancellation, shipping, wholesale, and customer service answers - [Shipping](https://prettyrobes.com/shipping.md): Processing times, USPS standard/expedited/rush options, international shipping, tracking, and lost package policy - [Returns](https://prettyrobes.com/returns.md): 30-day policy for non-custom items, defect/damage handling for custom items, and the brand's satisfaction promise - [Contact](https://prettyrobes.com/contact.md): Email, hours, custom order request form, wholesale application, and location - [Wholesale](https://prettyrobes.com/wholesale.md): Up to 30% off bulk program — application process, requirements, and who it's for